Refund Policy

 

At Chozen Zay, we want you to love your purchase.

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. Returns are accepted within 30 days of delivery.

. Items must be unworn, unwashed, and in their original condition with all tags attached.

Non-Returnable Items

. Sale items and gift cards are final sale
. Customized or personalized products cannot be returned.
. Used soccer balls or soccer balls that have been inflated, used, or show signs of wear

Damaged or Incorrect Orders
. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at:

chozenzay@gmail.com

. We’ll make it right as quickly as possible.

Refunds
. Once your return is received and inspected, your refund will be processed to your original payment method.
.Please allow 5–10 business days for your bank or credit card company to process the refund.